Delivery, Privacy, and Refund Policy


This Privacy Policy applies to our information collection and use practices when you visit any of our websites, including, without limitation,,,,,,,,,, and (the “Websites”); and (ii) offline when you provide information to us.


What information do we collect?


We collect information from you when you place an order or sign up for our newsletter and free product downloads.


When entering your information, you are giving consent to use this information to send additional emails and communication as described below.


When ordering or registering on our site(s), as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously. If you have provided us with your email address, we may send you emails in order to inform you of courses, events or activities at or related to that we believe may be of interest to you, or to alert you about promotional events on the site. You may opt-out at any time by following the Unsubscribe link within the email.


Upon request, we provide Users with access to all information that we maintain about them.


What do we use your information for?


Any of the information we collect from you may be used in one of the following ways:


To process transactions, provide product and course details, and updates via newsletter.


Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.


How do we protect your information?


We implement a variety of security measures to maintain the safety of your personal information when you place an order.


We offer the use of a secure server with payment via Infusionsoft. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.


After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 365 days.


Product Delivery


Product is delivered once payment is successfully processed. You will receive an email confirmation with product specifics and access information to all products, classes and forums associated with purchase.


Subscription Fees

Credit card holder’s account is automatically charged on the same date as the original transaction date on each corresponding month or on final date of month if no corresponding date (i.e. January 31, 2021 subscription renews on February 28, 2021).

Discounts, rebates, or other special offers are only valid for the initial term; subscriptions renew at the then-current full subscription rates.

Lissa Rankin, Inc. may terminate the subscription and these terms if it is unable to renew the subscription based on inaccurate or outdated credit card information.

The right of access granted under these Terms is effective only upon payment of the subscription fees.



Canceling Your Account

You can cancel your subscription anytime by emailing

Your membership will continue through the end of your current charge cycle. For example: If your credit card is charged on the 10th of the month and you cancel on April 25th, you will not lose access until May 10th.




Subscription fees are non-refundable; except that you may cancel a renewed subscription by contacting within two (2) calendar days after the renewal date and receive a full refund of the new subscription fees.

All digital product purchases are non-refundable.


Do we use cookies?


Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.


We use cookies to help us remember and process the items in your shopping cart.


Do we disclose any information to outside parties?


We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Children’sOnline Privacy Protection Act Compliance


We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.


Online Privacy Policy Only


This online privacy policy applies only to information collected through our website and not to information collected offline.


Your Consent


By using our site, you consent to our websites privacy policy.


Changes to our Privacy Policy


If we decide to change our privacy policy, we will update the Privacy Policy modification date below.


Contacting Us


If there are any questions regarding this privacy policy you may contact us using the information below.


3001 Bridgeway, Ste. #231
Sausalito, CA 94965
Phone: (415) 943-0094


Modified date: 11/20/2019


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